Terms of service

Terms of Service

Last updated: 15 October 2026

Welcome to WAQT Street. By accessing our website at www.waqtstreet.com or purchasing from us, you agree to the following Terms of Service.

1. About WAQT Street

WAQT Street is an India-based clothing brand offering apparel and related products through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to WAQT Street.

2. Products and Availability

We make reasonable efforts to display our products, colours, sizes, descriptions and prices accurately.

Actual colours may vary slightly depending on your screen settings and lighting conditions.

All products are subject to availability. We reserve the right to discontinue products or limit quantities when necessary.

3. Pricing and Payments

All prices displayed on our Indian storefront are in Indian Rupees (INR), unless otherwise stated.

Applicable shipping charges and any additional charges will be displayed during checkout before payment.

Payments are processed through the payment methods available at checkout. Orders are confirmed only after successful payment or acceptance of the selected payment method.

We reserve the right to correct genuine pricing errors. If an error affects an order, we will contact you to offer an appropriate resolution, including cancellation and refund where applicable.

4. Orders and Acceptance

After placing an order, you will receive an order confirmation through the contact details provided at checkout.

An order confirmation acknowledges receipt of your order but does not guarantee availability or dispatch.

We may contact you if there is an issue with payment, product availability or delivery information.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, incorrect pricing or stock unavailability. Any payment collected for a cancelled order will be refunded as applicable.

5. Shipping and Delivery

We generally aim to dispatch orders within 1–2 working days, subject to stock availability and operational circumstances.

Delivery timelines are estimates and may vary depending on location, courier operations, holidays and unforeseen delays.

Shipping charges are calculated according to the shipping terms displayed at checkout.

Customers are responsible for providing accurate and complete delivery information.

For further information, please refer to our Shipping Policy.

6. Returns, Refunds and Exchanges

Size exchange requests must be submitted within 7 days of delivery, subject to availability and the conditions in our Return, Refund & Exchange Policy.

Products submitted for discretionary size exchanges must be unworn, unwashed, unused and have their original tags attached.

Damaged, defective or incorrect products will be handled according to our published policy and applicable consumer protection laws.

Please review our Return, Refund & Exchange Policy before placing an order.

7. Product Care

Customers should follow the care instructions provided with each garment.

We are not responsible for damage caused by misuse, improper washing, incorrect ironing or failure to follow reasonable care instructions, except where liability cannot legally be excluded.

8. Intellectual Property

All original branding, logos, product designs, photographs, graphics, written content and other intellectual property belonging to WAQT Street are protected under applicable laws.

You may not reproduce, distribute, commercially exploit or use our original content without prior written permission, except as permitted by law.

9. Website Use

You agree not to misuse our website, interfere with its security or functionality, submit fraudulent orders, or engage in unlawful activity through our services.

We may restrict access where reasonably necessary to protect our customers, website or business.

10. Third-Party Services

Our website operates using Shopify and may use third-party payment gateways, delivery providers and other services.

Certain transactions and services may also be subject to the applicable third party's terms and privacy practices.

11. Limitation of Liability

To the extent permitted by applicable law, WAQT Street will not be responsible for indirect or consequential losses arising from use of our website or products.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under applicable Indian law.

12. Privacy

We collect and process customer information to fulfil orders, provide support and operate our store.

For details about how personal information is handled, please refer to our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service periodically. The latest version will be published on our website with its updated date.

Changes will not retrospectively remove rights that customers already have under applicable law.

14. Governing Law

These Terms are governed by the applicable laws of India, subject to mandatory consumer protection rights and jurisdictional requirements.

15. Contact Information

For questions regarding these Terms of Service, orders or customer support, contact:

WAQT Street
Website: https://waqtstreet.com
Email: help@waqtstreet.com
Location: Chennai, Tamil Nadu, India

Additional business contact information will be made available as required by applicable law.