Refund Policy

Returns and exchanges

We do not accept routine returns or exchanges for a change of mind. If you need a different size, email help@waqtstreet.com promptly. Size exchanges are considered case by case and are not guaranteed. For discretionary size-exchange consideration, the item must be unused, unwashed and in its original condition, with the original product tag still attached. We will confirm stock availability and any shipping costs before proceeding. These conditions do not restrict statutory remedies for damaged, defective or incorrect items.

Damaged, defective or incorrect items

If an item arrives damaged, defective or incorrect, contact us within 7 days of delivery. Include your order number, clear photos and a description of the issue. Please retain the item and packaging while we review the request. Where verified, we will arrange an appropriate resolution, including a replacement or refund where applicable. We will confirm return or collection arrangements with you. This policy does not limit rights under applicable consumer law.

Refunds

Where a refund is approved, it will generally be initiated through the original payment method where supported. Bank or payment-provider processing times may vary. We will confirm when the refund is initiated.

Cancellations

Once an order is placed, cancellations are generally not possible. Contact us as soon as possible if you need help. We cannot guarantee cancellation, but we will do our best depending on the order status.

Contact

Email help@waqtstreet.com with your order number or use our contact page.